CUSTOMER LOGIN
SELECTA SYSTEMS LTD
As you are now aware, we are open for business and operating with skeleton staff. We are currently inducting staff back into the workplace as we continue our structured return to work programme and phased approach to returning to full capacity. This is to ensure that we can safely enable more staff to return to work and we therefore thank you for your patience and understanding during implementation.
ORDERING | DELIVERIES
Orders for delivery and collection will continue to be accepted via email or fax only as we work towards full delivery capacity and the re-opening of the trade counter. Please collate and send your full order requirements in the first instance i.e. no accompanying additional orders thereafter.
FOR DELIVERIES | Please place your orders as per your normal ordering route and by your allocated order day and time slot. Late orders will not be accepted. Orders can be placed via email on orders@selectasystems.com or via fax to 0121 366 6360
We can only accept BACS and CARD payments for both cash and account customers.
TRADE COUNTER | COLLECTIONS
The trade counter will re-open on Monday 1st June 2020 for orders and collections. A series of workplace precautions and social distancing measures will be in place. We will only accept BACS or CARD payments for orders. Cash will not be accepted over the counter. Can we request that you place your orders in advance for collection by emailing tradecounter@selectasystems.com as this will speed up order processing time and alleviate waiting times.
Therefore, we kindly request for your patience and understanding and ask that you always respect the strict social distancing rules of 2m.
SPECIALIST DOORS
The specialist doors department will re-open with skeleton staff on Tuesday 26th May 2020. We are now confident that we can safely re-introduce staff back into the department and continue production. Orders will be processed from this date and we kindly ask for you patience as we work towards full production capacity and delivery.
DELIVERY DRIVERS | TECHNICIANS | SALES REPRESENTATIVES
Drivers, technicians and sales representatives will be operating with strict social distancing, hygiene and health and safety procedures as the safety of staff and customers is of paramount importance to Selecta Systems. Therefore, we kindly ask that you always respect the strict social distancing rules of 2m.
LOOKING AHEAD
Selecta have been working meticulously, since re-opening on 11th May, to ensure that we can operate safely within the government guidelines, thus protecting our staff and customers. We are now closer to returning to full capacity and we sincerely thank you for your patience, co-operation and understanding.
Wishing you and your families good health. Stay safe.
Andy Green
Sales Director
SELECTA SYSTEMS LTD – Update: 12/05/2020 – 3:00pm
We are pleased to announce we are now open for business.
However, we are currently operating with skeleton staff and will be offering a reduced service whilst we look at a phased approach to fully re-opening.
This is to ensure that we can safely enable more staff to return to work as we look at returning to full capacity over the coming weeks.
We therefore request your patience and understanding during this difficult time for all.
ORDERING | DELIVERIES & COLLECTIONS
We are now accepting your orders, ready to return to your normal delivery schedule or for collection as from W/C 18th May 2020 (next week). The trade counter will remain closed until further notice.
FOR DELIVERIES | Please place your orders as per your normal ordering route and by your allocated order day and time slot. Late orders will not be accepted. Orders can be placed via email on orders@selectasystems.com or via fax to 0121 366 6360
FOR COLLECTIONS | Please place your orders via email to orders@selectasystems.com or via fax to 0121 366 6360. Payment will be required up front or as per your credit terms. Once confirmed, you will be allocated and advised of your collection day and allotted AM or PM slot.
ACCEPTING DELIVERIES
Your normal delivery schedule will commence as from W/C 18th May 2020 (next week).
Drivers will be operating with strict social distancing and hygiene procedures as the safety of staff and customers is of paramount importance to Selecta Systems. Therefore, we kindly ask that you always respect the strict social distancing rules of 2m.
MOVING FORWARD
For the remainder of this week and whilst we ensure that we can safely resume all operations, we kindly ask you to contact us via email on info@selectasystems.com for all your general enquires or orders@selectasystems.com for your order enquiries.
May we thank you for your patience, co-operation and understanding during this unprecedented and difficult time for all.
Wishing you and your families good health and stay safe.
Andy Green
Sales Director | Selecta Systems Ltd
UPDATE 11th May 2020 – 12:30pm
Following the latest Government advice, we are pleased to announce we are re-opening today, Monday 11th May 2020, initially with skeleton staff. We will be offering a reduced service whilst we look at a phased approach to fully re-opening.
A series of strict internal reviews are taking place over the coming days to ensure that we can safely resume all operations, with a planned approach to implementation in a series of stages. This is to ensure that we can safely enable more staff to return to work and so we ask for your patience and understanding during this difficult time for all, as we look at returning to full capacity over the coming weeks.
We will be operating with strict social distancing and hygiene guidelines as the safety of staff and customers is of paramount importance to Selecta Systems. For the time being we kindly ask you to contact us via the following methods:
For all your general enquiries, please contact us via email on info@selectasystems.com
For all order enquiries, please contact us via email on orders@selectasystems.com
For further updates, please visit our website at www.selectasystems.com or follow us on our social media channels – Twitter, LinkedIn and Facebook
We wish you and your families good health and stay safe.
Andy Green
Sales Director | Selecta Systems Ltd